Legal
This Privacy Policy explains how AMICI handles information when you browse this website and request quotations for medical equipment through our branches AMIK (Kenya), AMIG (Ghana) and AMICI (Côte d'Ivoire). It applies to this website and to inquiries started from it.
When you submit an inquiry, we collect the details you enter:
Your inquiry is stored so that the AMICI branch you selected can review it and prepare a quotation. Submitting an inquiry does not create a purchase or take any payment.
We use your information to respond to your inquiry, prepare quotations, confirm availability and delivery arrangements, and communicate with you about your request. We do not sell your information.
After submitting, you may choose to open WhatsApp with a pre-filled message containing your inquiry details. WhatsApp is a third-party service operated independently of AMICI; messages you send through it are subject to WhatsApp's own terms and privacy policy, and AMICI does not control how WhatsApp processes them.
Your inquiry is shared with the AMICI branch you select so its team can reply.
The website is hosted and its inquiry data stored using third-party cloud infrastructure providers acting on our behalf. Staff sign-in may use Google sign-in. Product images and fonts may be loaded from third-party servers.
The website stores your selected branch in your browser's local storage so they persist between visits. Signed-in staff sessions are also kept in browser storage. We do not use advertising cookies. [To confirm before publication: whether any analytics tool is added.]
Inquiry records are not publicly accessible. Only authorized AMICI staff who sign in can view them, and branch staff can only view inquiries for their own branch.
We keep inquiry records for as long as needed to handle your request and our related business obligations. [Retention period to be confirmed by AMICI before publication.] You may ask us to delete your information, subject to legal requirements.
Depending on where you live, you may have the right to access, correct or delete your personal information, or to object to certain uses. To make a request, contact your AMICI branch using the details below.
Because AMICI operates in several countries and uses cloud service providers, your information may be processed outside your country of residence. [Hosting locations and transfer safeguards to be confirmed before publication.]
We may update this policy from time to time. The latest version will always be published on this page.
You can reach AMICI through the branch telephone and WhatsApp numbers listed in the Contact Us section of the website footer: AMIK (Kenya), AMIG (Ghana) and AMICI (Côte d'Ivoire).